What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Gostaria de desbloquear minha conta.

    Asked by FlaviaFerreira on May 30, 2016 at 11:42 PM

    gostaria de desbloquear minha conta

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    JotForm Support

    Answered by Chriistian on May 30, 2016 at 11:52 PM

    Your account was autosuspended by our phishing detector due to violation of jotform's terms. I would like to inform you that collecting login credentials (username and password) is strictly not allowed.

    Here's an excerpt from our terms:

    Collecting Sensitive Information. You may not use the JotForm to collect certain types of sensitive information, including but not limited to credit card information and any type of login credentials. 

    If you want the suspension on your account to be removed, I would suggest you delete the forms that are violating our terms. 



    Once you have deleted the forms, let us know on this thread and we will promptly remove the suspension on your account after checking. Regards.