What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error 'Daily registration exceeded' when trying to sign up.

    Asked by Diego Elias  on May 31, 2016 at 11:23 AM

    Hello,

     

    I´m trying to register in your site for many days, but I always get the message: daily registration exceeded. Please, help me to overcome this question.

    Regards,

    Diego Elias

    message register error registration error sign up
  • Profile Image

    Answered by Huberson on May 31, 2016 at 02:35 PM

    Hi,

    You will get this error message if there has been too many login/registrations from a the same IP address you are trying to register with.

    You can try to register after 24 hours, if you still have that problem please let us know.

  • Profile Image

    Answered by Diego Elias  on May 31, 2016 at 06:45 PM
    Hello,

    If it´s my first try in the day I got the same message. Maybe because I´m from Brazil?

    Thank you,


    De: JotForm [mailto:noreply@jotform.com]
    Enviada em: terça-feira, 31 de maio de 2016 15:34
    Para: diego.elias@fortisbrasil.com.br
    Assunto: Re: Registration

    A new response has been received:

    Answered by Huberson
    Hi,
    You will get this error message if there has been too many login/registrations from a the same IP address you are trying to register with.
    You can try to register after 24 hours, if you still have that problem please let us know.
    View this thread on browser » Unsubscribe Thread
    1464719731
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on May 31, 2016 at 09:52 PM

    I checked your IP and it appears that there is already an account registered with the username diegoelias84. Can you please confirm that this is your account? If yes, then it appears that the issue has been resolved since you now have an account in Jotform. Please let us know if you need further assistance. Regards.

  • Profile Image

    Answered by Diego Elias  on May 31, 2016 at 10:45 PM
    Hello, I just registered this account. About 1~2 hours. Thank you very much for your assistance and congrats for JotForm, it pretty good!
    Is there any discount ticket / promotion for payment services?
    Regards,
    Diego
    Sent by my iPhone
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on May 31, 2016 at 11:53 PM

    Thank you for your feedback. :) We currently do not have a discount offered, but you can choose to upgrade your account to yearly or bi-yearly plan, since their prices are already at a discounted rate. Here's a guide that can help: How to Upgrade My Account.

    If you have any other concerns, feel free to contact us again.