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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submission limits in the form preferences are not saving

    Asked by ClassifiedSuccessNetwork on May 31, 2016 at 12:56 PM

    Hi, when I go to preferences for any form I'm working on to set the submission limit, it doesn't seem to save the information I enter.  For example, under Status I will select the option to Disable on Date and Submission Limit.  I will also set the Submission Limit to 12, for example.  I save the changes, but when I go back in, it's reverted back to the default settings.  It's been doing this for the last couple of forms we've created. How can I fix this?

    Page URL:
    https://form.jotform.com/61444652372152

    submission limit status settings select
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    JotForm Support

    Answered by Kiran on May 31, 2016 at 02:15 PM

    I have checked the feature on some of my forms using two different browsers and it seems to be working fine at my end. Could you try logging into your account using an incognito/private window and see if it is working? You may also check using a different browser.

    Please check and get back to us if the issue still persists. We will be happy to assist you further.