- tcblackAsked on March 16, 2012 at 04:03 PM
When I try to add a form field or change a label or really just make ANY change to the form, it only saves my changes about 1 out of 10 times. I'll click the Save button and it will spin forever and never save the change. Occasionally, it works as expected.
This is VERY frustrating.
- tcblackAnswered on March 16, 2012 at 04:13 PM
Just some more data: I've tried using Safari, Firefox, and Chrome on OS X (Lion) and IE 8 and Firefox on Windows 7. Same results in all instances.
- gori-mathewAnswered on March 16, 2012 at 04:19 PM
Try clearing your browser's cache and see if it makes any difference. Click the link below to learn how to do it:
If clearing the cache does not help, kindly try using a different browser then let us know if the problem still persists
Thanks for contacting us
- tcblackAnswered on March 16, 2012 at 04:33 PM
I have cleared the cache and restarted the browser on several different browsers and several platforms.
I finally got it to work, but only intermittently, on several browsers and platforms. This is very frustrating, and this form HAS to be done before I leave today.
- gori-mathewAnswered on March 16, 2012 at 04:40 PM
I have forwarded your request to our developers to check on our side, kindly keep intouch on this mail thread for updates.
Thanks for using Jotform