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Problem saving form changesAsked by tcblack on March 16, 2012 at 04:03 PM
When I try to add a form field or change a label or really just make ANY change to the form, it only saves my changes about 1 out of 10 times. I'll click the Save button and it will spin forever and never save the change. Occasionally, it works as expected.
This is VERY frustrating.
Just some more data: I've tried using Safari, Firefox, and Chrome on OS X (Lion) and IE 8 and Firefox on Windows 7. Same results in all instances.
Try clearing your browser's cache and see if it makes any difference. Click the link below to learn how to do it:
If clearing the cache does not help, kindly try using a different browser then let us know if the problem still persists
Thanks for contacting us
I have cleared the cache and restarted the browser on several different browsers and several platforms.
I finally got it to work, but only intermittently, on several browsers and platforms. This is very frustrating, and this form HAS to be done before I leave today.
I have forwarded your request to our developers to check on our side, kindly keep intouch on this mail thread for updates.
Thanks for using Jotform