What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Where do the submissions go?

    Asked by liz  on June 01, 2016 at 05:58 PM

    I made the form for this page: 

     

    http://thefactorydowntown.tumblr.com/

     

    where do the submissions go that people submit?  I did a test and not sure where is aggregates? 

     

    thank you 

    Submissions and href thank
  • Profile Image
    JotForm Support

    Answered by Kevin_G on June 01, 2016 at 06:07 PM

    I have checked your form and I can see you created it using a guest account, the limit for that accounts is very low and I would suggest you to create an account, otherwise your form will be disabled or when the cache or browser data is cleared the guest account will be cleared as well. This is why I cannot actually check which email address you used in your form. 

    We can also move the form to your already created account as well, only let us know the username used and we will transfer the form for you. 

    I would suggest you to follow this guide, it will help you to find the email used in notifications and you can also change it if you want: How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email