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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    PDF Rerport: Why it is showing only half of the information submitted?

    Asked by designwithluv on June 01, 2016 at 07:45 PM

    hello,

     

    I have my form set up to send submission PDF to both google drive and email. 

     

    For some reason, the data on the PDF form is only half... anything after 2nd page doesn't show.

     

    Thank you so much in advance for your help!

     

    Nicole

    Page URL:
    https://form.jotform.com/61378553706159

    Screenshot
    pdf file form set submission pdf hello and
  • Profile Image
    JotForm Support

    Answered by Kevin_G on June 01, 2016 at 10:19 PM

    I have checked your form and submissions, downloaded the PDF file of a submission and I can see it is showing all the data, you can download the file y clicking on this link.

    I would suggest you to reset your PDF layout without saving changes, to do it click on PDF -> Customize PDF  while on the submissions page: 

    Then click on the reset button without saving changes, then download the PDF file and it should show all the info: 

    Do let us know if it still does not show all the data. 

     

  • Profile Image

    Answered by designwithluv on June 02, 2016 at 12:45 AM
    hi,
    after i msg you, i reset the form and it worked.
    ...