What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I integrate with Salesforce Case?

    Asked by AShley  on June 01, 2016 at 10:33 PM

    It looks like from what I saw in the apps section that JotForm only can send data to a Lead or a Contact and not to a case.  Is this true?  Or is there a way to send it to a case?

    integrate JotForm section apps and
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    JotForm Support

    Answered by Chriistian on June 01, 2016 at 11:59 PM

    Yes, it is true that with the current Salesfoce integration, you can only send data to a lead or contact. We currently do not have an integration with Salesforce Case. If you like, you can try and use Zapier as an intermediary to connect Jotform with other web services that we currently do not provide. Here's a link that may help: https://zapier.com/zapbook/jotform/salesforce/