- TurtleAsked on June 02, 2016 at 04:00 AM
- JotForm Supportashwin_dAnswered on June 02, 2016 at 04:22 AM
I am not sure if I have understood your question correctly.
I did check your account and did not find any issue with that. Your account is currently in good shape and well with in the submissions, storage and form views limits.
What issues are you having with your form? Please explain your question a bit more in detail and we will surely help you.
We will wait for your response.
- TurtleAnswered on June 02, 2016 at 05:45 AMNew response receivedDear Ashwin,
I am sorry, I sent my question by accident too early.
My problem is, that I wanted to erease my submissions and when I did that
I ereased also the twor forms booking and inquiry..... :(
I was looking if there is anywhery a dustbin where I can recover my forms, but it seem
there is no chance to recover my old forms ,,,,
- JotForm SupportChriistianAnswered on June 02, 2016 at 06:54 AM
If you have accidentally deleted your form, you can check your account's Trash folder and see if the form was listed in the folder. I checked your account and currently you have 3 forms active.
Is the form not in your My Forms page? I checked your account's Trash folder but only one form is listed in the folder.
If you can provide to us the link to the form you are looking for so we can further check if we can still recover the form.
- TurtleAnswered on June 02, 2016 at 08:45 AMNew response receivedHui Christian,
I checked that already. I ereased and clenad up everything
after the last mail concerning the submissions. Also the trash
to give space back to your server.
Now I need to start all over again.
- KadeJMAnswered on June 02, 2016 at 10:21 AM
We do apologize that you have to start over.
Unfortunately if you've fully purged and deleted your forms and data then there is no way for us to recover any of it.