What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Creating a sub-products in the form

    Asked by roel_heerema on June 02, 2016 at 09:27 AM

    Extremely strange!

    I am very interested in the working of this form, as I have an order list of 11 subcategories and a total of 74 products that can be ordered.

    But, as I tried out the 'working' form (http://www.jotformpro.com/form/31807335276961), I noticed it does not work at all! I tried with the browsers Google Chrome (version 50.0.2661.102, Mozilla Firofox (version 46.0.1) and Microsoft Edge (version 25.10586.0.0) with Microsoft EdgeHTML (version 13.10586), but none of these browsers were capable to activate this form with its collapsible fields.

    How to solve this? I do think it is the responsibility of the programmer to present us a working solution. Moreover: the way it is presented here is not at all a WYSIWYG approach.



    This is a re-post of a comment on How to Add a Sub-Category to an Order Form

    collapsible sub-products products payment wizard add options
  • Profile Image
    JotForm Support

    Answered by Charlie on June 02, 2016 at 10:37 AM

    Perhaps this guide will help: https://www.jotform.com/help/264-Create-Sub-Products-Based-on-a-Product-Option. That allows you to create sub products, where it is actually similar to grouping them to categories. Compared to the other guide you checked, this one is much easier to setup.

    Let us know if that will work.

  • Profile Image

    Answered by roel_heerema on June 02, 2016 at 10:51 AM

    Hi Charlie,

    Thanks for your solution!

    I already found it and am working on this way, namely to create sub products which is really as I wanted.

    Kind regards and thanks again!

    Roel

  • Profile Image
    JotForm Support

    Answered by Jan on June 02, 2016 at 12:26 PM

    Glad to hear that you were able to resolve the issue yourself. On behalf of Charlie, you are welcome. If there any problems, let us know. Thank you.