No data in my forms.

  • josgar
    Asked on June 3, 2016 at 5:49 AM

    I want to check the data on my form, but I indicates the application that do not exist.

  • jonathan
    Replied on June 3, 2016 at 6:41 AM

    We apologize for the inconvenience caused. The downtime was brief and temporary. It should be fixed now. 

    Please check again.  Let us know if issue still persist.

  • josgar
    Replied on June 3, 2016 at 7:45 AM
    The problem persists. I still can not access the data of the forms.

    De: JotForm [mailto:noreply@jotform.com]
    Enviado el: viernes, 03 de junio de 2016 12:40
    Para: jose.garcia@oposemergen.es
    Asunto: Re: No data in my forms.

    A new response has been received:
    Answered by jonathan
    We apologize for the inconvenience caused. The downtime was brief and temporary. It should be fixed now.
    Please check again. Let us know if issue still persist.
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  • Charlie
    Replied on June 3, 2016 at 9:33 AM

    My colleague has already made a follow up report on this. We just got news from our developers that this should now be fixed. Could you please try again? 

    If you are still unable to view the data correctly, please do try enabling the "Europe Datacenter" in your account, I see that you are in Spain which is in Europe region.

    No data in my forms Screenshot 20

     

    That option is our solution for the invalidation of the Safe Harbor Framework. You can learn more about this on this blog post: https://www.jotform.com/blog/178-EU-Safe-Forms-Our-Solution-to-the-EU-Safe-Harbor-Invalidation 

    Let us know if you are still having problems on this.