What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    No data in my forms.

    Asked by josgar on June 03, 2016 at 05:49 AM

    I want to check the data on my form, but I indicates the application that do not exist.

    down jotform down no data
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    JotForm Support

    Answered by jonathan on June 03, 2016 at 06:41 AM

    We apologize for the inconvenience caused. The downtime was brief and temporary. It should be fixed now. 

    Please check again.  Let us know if issue still persist.

  • Profile Image

    Answered by josgar on June 03, 2016 at 07:45 AM
    The problem persists. I still can not access the data of the forms.

    De: JotForm [mailto:noreply@jotform.com]
    Enviado el: viernes, 03 de junio de 2016 12:40
    Para: jose.garcia@oposemergen.es
    Asunto: Re: No data in my forms.

    A new response has been received:
    Answered by jonathan
    We apologize for the inconvenience caused. The downtime was brief and temporary. It should be fixed now.
    Please check again. Let us know if issue still persist.
    View this thread on browser » Unsubscribe Thread
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    JotForm Support

    Answered by Charlie on June 03, 2016 at 09:33 AM

    My colleague has already made a follow up report on this. We just got news from our developers that this should now be fixed. Could you please try again? 

    If you are still unable to view the data correctly, please do try enabling the "Europe Datacenter" in your account, I see that you are in Spain which is in Europe region.

     

    That option is our solution for the invalidation of the Safe Harbor Framework. You can learn more about this on this blog post: https://www.jotform.com/blog/178-EU-Safe-Forms-Our-Solution-to-the-EU-Safe-Harbor-Invalidation 

    Let us know if you are still having problems on this.