What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I back up my account and forms

    Asked by paramountsecurity on November 03, 2010 at 03:11 PM

    I am concerned that i might delete a form by accident, is there anyway to back them all up?

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    JotForm Founder

    Answered by aytekin on November 04, 2010 at 11:04 AM

    We already have backups. You can clone your forms periodically to keep their backups. Right click on a form and select "Clone Forms".

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    Answered by designfacet on February 08, 2011 at 05:28 PM

    So in the event that we need the backup, who do we contact?

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    JotForm Founder

    Answered by aytekin on February 09, 2011 at 01:45 AM

    You can contact us. But since restoring from backups is a time-consuming manual work, we can only do it for Premium accounts.