What an API limit means

  • rcharlyp
    Asked on June 3, 2016 at 3:56 PM

    I had been working in updates in my former but then I got an email that I reach the API limit for my account, that means 1000 API,  so what is that  mean? Explain in an easy way to understand.  Thanks

  • jonathan
    Replied on June 3, 2016 at 5:52 PM

    You can check the apps and API keys being used by your account in your My Account section.

    link: https://www.jotform.com/myaccount/api

    What an API limit means Image 1 Screenshot 20

    It seems like th Android app was the one doing a lot of API calls. This was the reason you got a notification about the API limit reached.

    The API Key limits reset every day midnight EST.

    Here are the daily limits per account type.

    Free: 1000

    Bronze: 10,000

    Silver: 50,000

    Gold: 100,000

     

    Hope this help. Let us know if you need further assistance.

  • rcharlyp
    Replied on June 3, 2016 at 6:09 PM

    Lol, I don't understand how I reached the limit? Is it count by clicks or how do you measure the API? Is it every time I push the Send button? 

  • jonathan
    Replied on June 3, 2016 at 7:46 PM

    The JotForm Android app uses API to work. Whenever the app is used, it will make an API call (or simply put, uses API).

    Unfortunately, I cannot provide you info how it reached/used limit since there is no record or log for such process.

    Please let us know if there are still issue.

     

  • rcharlyp
    Replied on June 3, 2016 at 7:52 PM

    Ok thanks