What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What an API limit means

    Asked by rcharlyp on June 03, 2016 at 03:56 PM

    I had been working in updates in my former but then I got an email that I reach the API limit for my account, that means 1000 API,  so what is that  mean? Explain in an easy way to understand.  Thanks

    API limit
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    JotForm Support

    Answered by jonathan on June 03, 2016 at 05:52 PM

    You can check the apps and API keys being used by your account in your My Account section.

    link: https://www.jotform.com/myaccount/api

    It seems like th Android app was the one doing a lot of API calls. This was the reason you got a notification about the API limit reached.

    The API Key limits reset every day midnight EST.

    Here are the daily limits per account type.

    Free: 1000

    Bronze: 10,000

    Silver: 50,000

    Gold: 100,000

     

    Hope this help. Let us know if you need further assistance.

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    Answered by rcharlyp on June 03, 2016 at 06:09 PM

    Lol, I don't understand how I reached the limit? Is it count by clicks or how do you measure the API? Is it every time I push the Send button? 

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    JotForm Support

    Answered by jonathan on June 03, 2016 at 07:46 PM

    The JotForm Android app uses API to work. Whenever the app is used, it will make an API call (or simply put, uses API).

    Unfortunately, I cannot provide you info how it reached/used limit since there is no record or log for such process.

    Please let us know if there are still issue.

     

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    Answered by rcharlyp on June 03, 2016 at 07:52 PM

    Ok thanks