What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Information received through email notifications are not complete

    Asked by d_lane on June 04, 2016 at 02:24 PM
    only the second page's data is recorded and emailed to me. The first page's inputs are not sent. where the user selects carrier storage..I need all the info (from both pages) sent, if possible.
  • Profile Image

    Answered by objectivedebug on June 04, 2016 at 02:44 PM

    Dear d_lane,

    Have you changed the value of the first pages input from the default value's? IE: "{input17}" instead of what the form value actually is? This can occur if you edit the E-mail'ed form values that are to be displayed in the E-mail to the reciepient address.

     

    Robert 

  • Profile Image

    Answered by d_lane on June 04, 2016 at 02:47 PM

    i'm not sure what you are talking about.

  • Profile Image
    JotForm Support

    Answered by Mike_G on June 04, 2016 at 02:50 PM

    Are you referring to the content of the email notification being sent after your form is submitted?

    Information not being updated are often caused by fields being added to the form after the notification is set up. I would suggest you edit the email notification content or you can just create a new notification and that will sure have all the updated fields and delete the old one.

    I hope this helps. Let us know if you need any further assistance. Thank you.

  • Profile Image

    Answered by d_lane on June 04, 2016 at 03:14 PM

    oh ok I got it now.lol

    Next issue would be page 2. The terms box. I want the font to be around size 12. Also want the color of the link tot be light grey and the required star to be gold. Ant help with this?
  • Profile Image

    Answered by d_lane on June 04, 2016 at 05:54 PM

    Also

    is it possible to put a reset or clear form button on a page break? I have a continue button and no back button. I wanted to put a start over button in case visitors wanted to do so before going to page 2.
  • Profile Image
    JotForm Support

    Answered by Mike_G on June 04, 2016 at 06:00 PM

    With regards to your other concerns, I have moved both to different threads considering they are both referring to a different topic.

     

    Here are the links to the new threads:

    https://www.jotform.com/answers/853868

    https://www.jotform.com/answers/853870

    Thank you.