Information received through email notifications are not complete

  • d_lane
    Asked on June 4, 2016 at 2:24 PM
    only the second page's data is recorded and emailed to me. The first page's inputs are not sent. where the user selects carrier storage..I need all the info (from both pages) sent, if possible.
  • trigonometrycode
    Replied on June 4, 2016 at 2:44 PM

    Dear d_lane,

    Have you changed the value of the first pages input from the default value's? IE: "{input17}" instead of what the form value actually is? This can occur if you edit the E-mail'ed form values that are to be displayed in the E-mail to the reciepient address.

     

    Robert 

  • d_lane
    Replied on June 4, 2016 at 2:47 PM

    i'm not sure what you are talking about.

  • Mike_G JotForm Support
    Replied on June 4, 2016 at 2:50 PM

    Are you referring to the content of the email notification being sent after your form is submitted?

    Information not being updated are often caused by fields being added to the form after the notification is set up. I would suggest you edit the email notification content or you can just create a new notification and that will sure have all the updated fields and delete the old one.

    Information received through email notifications are not complete Image 1 Screenshot 20

    I hope this helps. Let us know if you need any further assistance. Thank you.

  • d_lane
    Replied on June 4, 2016 at 3:14 PM

    oh ok I got it now.lol

    Next issue would be page 2. The terms box. I want the font to be around size 12. Also want the color of the link tot be light grey and the required star to be gold. Ant help with this?
  • d_lane
    Replied on June 4, 2016 at 5:54 PM

    Also

    is it possible to put a reset or clear form button on a page break? I have a continue button and no back button. I wanted to put a start over button in case visitors wanted to do so before going to page 2.
  • Mike_G JotForm Support
    Replied on June 4, 2016 at 6:00 PM

    With regards to your other concerns, I have moved both to different threads considering they are both referring to a different topic.

     

    Here are the links to the new threads:

    https://www.jotform.com/answers/853868

    https://www.jotform.com/answers/853870

    Thank you.