What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Numbered list is not working

    Asked by IRCD on June 05, 2016 at 11:26 AM

    I have started a text box and want to list items using the numbered list.  It looks like it is working but when I click out of the box the numbers do not show up.  However, when I look at it in preview mode I see the numbers.  Why do I not see the numbers when I click out of the box on my working copy?

     

    Page URL:
    https://www.jotform.com//?formID=51947302433149

    numbered list preview form builder form designer numbered
  • Profile Image
    JotForm Support

    Answered by Mike_G on June 05, 2016 at 12:00 PM

    I would like to apologize, however, I can't seem to see any Numbered List on the form(http://www.jotform.us/form/51947302433149) you have included in your post. Are you referring to a drop-down field or any of our widgets? Or are you referring to a different form on a different account maybe? Can you help us by giving us more details of the issue you are having, please? if you can post a screenshot here in this forum thread, that would be great.

    We will wait for your response. Thank you.

  • Profile Image

    Answered by IRCD on June 05, 2016 at 01:03 PM

    no problem, here is a screenshot, the text highlighted in yellow I set up a numbered list in my clinet agreement form.  I hope this helps.

  • Profile Image
    JotForm Support

    Answered by Jan on June 05, 2016 at 02:00 PM

    It is actually normal because you are in the Form Builder. The Form Builder serves as a place where you can add different elements of your form. It is where the form are being structured. However, if you will be designing the forms like changing fonts or colors, you need to use the Form Designer. 

    Form Builder

    Form Designer

    It means that the final output of the form will look like what you see in the Form Designer. 

    Hope that answers your question. Thank you.

  • Profile Image

    Answered by IRCD on June 05, 2016 at 02:07 PM

    Yes, because when I look at it in the preview mode, it's there.  Thanks so much!

  • Profile Image
    JotForm Support

    Answered by BDAVID on June 05, 2016 at 02:12 PM

    On behalf of my colleague, you are welcome! Open a new thread if you need anything else, we will be glad to assist you.