My form was disabled

  • 8bitla
    Asked on June 5, 2016 at 3:18 PM

    Hello. my form has been disabled within 2 minutes of creating it. The settings show "enabled". 

  • Kiran Support Team Lead
    Replied on June 5, 2016 at 3:34 PM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. The form in your account is containing a term Hack which has caused our system to suspend your account.

    It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on Phishing forms.

    I have activated your account now and you should be now able to login to your account and view the form without any issue. Please check and let us know if you need any further assistance.

    Thank you!

  • 8bitla
    Replied on June 5, 2016 at 4:22 PM

    Thank you! Sorry about that word... it's just the name of the event lol

  • Jan
    Replied on June 5, 2016 at 5:08 PM

    On behalf of my colleague Kiran, you are welcome. If you need any help, let us know. Thank you.