What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The inventory widget is not working. Unable to enter any quantity except 0.

    Asked by paul miller  on June 05, 2016 at 08:49 PM
    quantity inventory widget Without unable to enter
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    JotForm Support

    Answered by Chriistian on June 05, 2016 at 10:23 PM

    I checked your form and I was able to see the issue you were referring to. When I select another value aside from 0, an error appears.

    However, when I cloned your form, I was not able to replicate the issue there. Cloning the form to your account should also resolve the issue. 

    If you want to use the original form instead, then you may try changing the Quantity Range from 0,20 to 0\20.

    If the issue persists, please let us know.

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    Answered by pauljmiller on June 05, 2016 at 10:45 PM
    Thank you for your quick response.
    A clone of a clone made the widget work.
    Now I need to figure out a way to pass the
    calculation to paypal, so the customer can
    buy the product and the inventory is reduced.
    I see in paypal changing the payment
    to a donation, but that deletes the items that were
    created with the paypal wizard leaving no fields
    for the calculator to access.

    Paul
    WebScience
    ...
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    JotForm Support

    Answered by Chriistian on June 05, 2016 at 11:56 PM

    You are most welcome. To better assist you with your latest concern, I have moved your question to a new thread. You can check that thread by following this link: https://www.jotform.com/answers/854240. Regards.

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    Answered by pauljmiller on June 06, 2016 at 12:45 AM

    I got it to work. Now I just need to add the questions and answers to
    the form submissions. It is so gratifying to finally solve problems
    like this. Thanks again.
    Paul
    form is here http://www.webscience101.com/Bodyfuelonline/getstarted.html
    WebScience
    ...