What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Preview Before Submit Widget: It is not showing star rating field.

    Asked by vinnydabody on June 05, 2016 at 10:31 PM

    Hi, I am trying to get Preview Before Submit to work on a player rating page. The ratings include several star rating fields:

     

     

    However, the preview before submit does not show the star ratings:

     

     

    Any reasons why this might be happening?

    Page URL:
    https://form.jotform.com/61568766725167

    preview submit not showing JotForm uploads star rating
  • Profile Image
    JotForm Support

    Answered by Kevin_G on June 06, 2016 at 12:01 AM

    I made a form only with the star rating field and added the widget preview before submit, I can see the same than you, it is not showing the rating field, but if you add another field similar to this like the scale rating, it is showing the result while previewing the form. 

    I will escalate this issue to our second level, we will notify you when this is resolved. 

     

  • Profile Image

    Answered by vinnydabody on June 06, 2016 at 11:43 AM

    Thanks. In the meantime I have changed the stars to scale ratings so that they show on preview.

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    JotForm Support

    Answered by Charlie on June 06, 2016 at 01:37 PM

    Thank you for updating us and apologies for the inconvenience.

    I see my colleague has already made a bug report about this, we will update you on this thread as soon as we hear any news.

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    JotForm Support

    Answered by TitusN on June 27, 2016 at 06:28 AM

    Star rating now shows on preview.

    Please check - let us know. 

    Thanks!!

  • Profile Image

    Answered by vinnydabody on June 28, 2016 at 02:19 PM

    Yes, it seems to work now. Thank you!

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    JotForm Support

    Answered by Charlie on June 28, 2016 at 02:37 PM

    Thank you for updating us. We're glad to know that it is now working :)

    Should you need our assistance again, feel free to drop by here in the forum.