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kpipeopleAsked on June 6, 2016 at 5:24 AM
Hello about 2 weeks ago our forms stopped coming to our email: info@kpipeople.co.uk. We can see that we have new forms each day if we login to our Jotform account, but they are not being forwarded to our email.
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kutluReplied on June 6, 2016 at 6:54 AM
Hello kpipeople,
Your email was in the bounce list. This happens when the email is rejected by the email providers for some time. I have removed it form the bounce list. you should be able to get notifications.
Please follow the link http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues for detailed explanation