Submissions: Sub-user Accounts See Only Blank Submissions of Shared Forms

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    dirkverhoeven
    Asked on June 06, 2016 at 06:56 AM

    We have created subusers and when the subusers login and look at the "Postvak IN" of a form, they do not see the submitted information

     

    Hope this can be solved quicly.

     

    Regards,

    Dirk Verhoeven

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    Chriistian
    Answered on June 06, 2016 at 09:15 AM

    Hi,

    I am currently checking your account and replicating the issue. I will be back as soon as I see the problem.

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    Chriistian
    Answered on June 06, 2016 at 09:26 AM

    Hi,

    I was able to see the issue for both your sub-users barbaraverhoeven@associatievoorcoaching and mlm@associatievoorcoaching.

    I will forward this issue to our developers for them to check. We will inform you in this thread once this is fixed.

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    paulsimpson
    Answered on June 08, 2016 at 09:29 AM

    Hi

    This problem has now been fixed. Please ensure both you and your subusers use our EU domain to prevent this problm again - https://eu.jotform.com

    Regards

    Paul