- mirrormirrormusicAsked on June 06, 2016 at 09:24 AM
I created a visual report based on our form data yesterday. Now all of the charts are blank. The headers are still intact but no charts.
The charts are also blank in the editor when attempting to create a new form.
I need to compile this data ASAP. So if this could be looked at promptly that would be great!
Sean Adam Cody
Mirror Mirror Music
- CharlieAnswered on June 06, 2016 at 11:02 AM
Apologies for the inconvenience. I've tested it in my end and was able to replicate the problem. It seems like it is specific with the "Charts" elements in the Visual Report builder, here's a screencast of it:
I have forwarded this to our developers to have it check and fix. Apologies for the inconvenience. We will update you on this thread as soon as we hear any news.
- JotForm SupportdavidAnswered on June 06, 2016 at 03:19 PM
Reports should be working properly once again. If you have any further trouble with anything not displaying or showing incorrectly, let us know and we will be happy to have another look.