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    Salesforce integration is not working.

    Asked by AffordableHousingDirect on June 06, 2016 at 01:15 PM

    I have messaged support on this issue of my leads not integrating into Salesforce but I never got a resolution to this issue. I have tried re-building the form and re-connecting several times but still the form data is not making it into SF. Is there something I'm missing or is JotForm just not set up to have the data automatically import into SF?  Thank you! Chad Smith 

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    JotForm Support

    Answered by Welvin on June 06, 2016 at 03:48 PM

    This is your previous post regarding the integration: https://www.jotform.com/answers/843703-Why-is-my-form-info-not-integrating-with-Salesforce

    You are using the standard fields which is supported by the integration. Can you try integrating just the name and email? See if that works. Just to find if there are faulty fields in the form that causes the problem. I would also suggest using a new security token for the integration.