Salesforce integration is not working.

  • AffordableHousingDirect
    Asked on June 6, 2016 at 1:15 PM

    I have messaged support on this issue of my leads not integrating into Salesforce but I never got a resolution to this issue. I have tried re-building the form and re-connecting several times but still the form data is not making it into SF. Is there something I'm missing or is JotForm just not set up to have the data automatically import into SF?  Thank you! Chad Smith 

  • Welvin Support Team Lead
    Replied on June 6, 2016 at 3:48 PM

    This is your previous post regarding the integration: https://www.jotform.com/answers/843703-Why-is-my-form-info-not-integrating-with-Salesforce

    You are using the standard fields which is supported by the integration. Can you try integrating just the name and email? See if that works. Just to find if there are faulty fields in the form that causes the problem. I would also suggest using a new security token for the integration.