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  • Profile Image

    I dont need SSL. How do I remove it?

    Asked by whatlink on March 18, 2012 at 07:18 PM

    Hi

    I have received an email:

    Dear whatlink,

    We would like to inform you that your JotForm account has already reached 10 SSL submissions per month this month. Free accounts are limited to 10 SSL submissions per month. Your forms will be automatically disabled once you reach your allocated quota.

    Upgrade your account today to continue using JotForm without any interruption; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
    http://www.jotform.com/upgrade?username=whatlink

    Thanks for using JotForm,

    JotForm Team
    http://www.jotform.com

    I dont need SSL . I will never have more than 100 submissions per month(at the moment). I therefore do not want my account blocked from receiving unsecure submissions. I do not need SSL.

    Help please

    ken Whatling

  • Profile Image

    Answered by jcm0731 on March 18, 2012 at 07:30 PM

    Hello Ken,

    You currently have the Free Subscription, which entitles you up to only 10 SSL submissions every month.
    Currently you have 9 SSL submission already, the reason for the system warning from JotForm.
    To be able not to use SSL submission, simply don't use the secure protocol in your submissions. That is, use HTTP instead of HTTPs in your JotForm forms and any URL link you use.

    Hope this help. Should you need further clarification feel free to contact us.

     

  • Profile Image
    JotForm Support

    Answered by idarktech on March 18, 2012 at 07:30 PM

    Hi Ken,

    I have now reseted your SSL Submissions to 0. Please keep in mind that we can not do this again. If you don't want to use SSL Submissions, please be sure to use HTTP on your form links and in embed codes. ie.

    FORM URL:

    http://www.jotform.com/form/20225128480

    EMBED CODE:

    <script type="text/javascript" src="http://www.jotform.com/jsform/20225128480 "></script>

     

    Changing HTTPS to HTTP would stop SSL Submisions on your account.

    Let us know if you have further questions. Thanks.

     

    Note: If you have your form embedded/inserted in a custom webpage, please make sure that it is being browsed using HTTP protocol.

  • Profile Image

    Answered by whatlink on March 18, 2012 at 07:40 PM

    All my current forms are http?

    http://form.jotform.com/form/20153242324

     

    http://form.jotform.com/form/20162709304

     

    http://form.jotform.com/form/20370911314

     

    http://www.jotform.com/?formID=20225128480

    So why are they SSL?

  • Profile Image

    Answered by whatlink on March 18, 2012 at 07:54 PM

    Hi Again

    I have checked my embedded codes and now see that 3 were https.

    The forms url were http

    I apologies. You were correct and thank you for resetting SSL submissions which hopefully will be OK now

    Excellent service guys well done

    ken

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    JotForm Support

    Answered by abajan on March 18, 2012 at 07:56 PM

    Glad to help, Ken.

    Cheers

  • Profile Image

    Answered by jcm0731 on March 18, 2012 at 07:59 PM

    Maybe we should also clarify Ken, the limit such as in SSL is not base on the number of forms with SSL protocol. You can have only 1 form with SSL, but if it accumulate 10 submissions it will still meet the max quota allowed.

    Cheers indeed. :-)