In the hope I can help people save time regarding submission not being received

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    Tim Dittmer
    Asked on June 06, 2016 at 03:57 PM

    I just spent over 2 hours re-creating my Jotform account and setting up a new form because I could not figure out why my email submissions stopped working and I noticed there are many more people with the same issue.

    The super simple fix was checking if the email address I attempted to send submissions to was being flagged by Jotform and it was. Go to Account / Settings. Enter you email address next to Bounce List. If clicking "Check" confirms it, click "Remove". BINGO!!!!   :-)

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    Jeanette
    Answered on June 06, 2016 at 07:20 PM

    Thanks a lot for sharing your findings, here is in fact the guide:

    https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List