some of our forms have come through blank

  • stuh
    Asked on June 7, 2016 at 8:49 AM

    some of the submissions we have received have been blank has something gone wrong?

  • beril JotForm UI Developer
    Replied on June 7, 2016 at 9:56 AM

    I see that my colleague answered your question at the following link. Please follow up there:

    https://www.jotform.com/answers/855256-Missing-submissions

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • beril JotForm UI Developer
    Replied on June 7, 2016 at 11:31 AM

    Hello again,

    We are sorry for the inconvenience this may caused you. The issue should be fixed now. We would appreciate it if you could also test it on your side and let us know the result.