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RamasamyVenugopalAsked on June 7, 2016 at 9:05 AM
Hi, Configurable Widgets are not working on Internet Explorer 11 (i have Windows 7 Home Premium). The form just displays a blank space where the widget is supposed to be. But it works perfectly in Chrome
https://form.myjotform.com/61533169221551
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BorisReplied on June 7, 2016 at 10:13 AM
I have checked your form in several versions of Internet Explorer, and Configurable List widget appears to be loading fine every time:
https://form.myjotform.com/61533169221551
Internet Explorer 11 on Windows 7:
Internet Explorer 8 on Windows XP:
And also Internet Explorer 10 on Windows 7:
It seems to be working fine on my end. Are you still experiencing the issue with Configurable List widget not loading correctly?
If you are, could you please try with Internet Explorer 11 from another computer? Configurable List widget might be getting blocked by security software or a browser extension on your current computer, as it seems to be working fine now from our end.
We look forward to your response. Thank you.
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RamasamyVenugopalReplied on June 7, 2016 at 10:33 AM
you are right. It was my Kaspersky browser add on that was causing trouble. It works fine now
Thanks
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BorisReplied on June 7, 2016 at 10:47 AM
You are most welcome, glad to hear that the issue was easy to discover.
If there is anything else we can do to help from our end, or if you need assistance with anything else regarding your forms, please don't hesitate to open a new support thread about it and we will be happy to help.