mail authenticity issues - we are not able to receive mails

  • Profile Image
    yakuptrana
    Asked on November 03, 2010 at 07:33 PM

    here is the message we get

    Yakup Trana

     

     

    ----- The following addresses had permanent fatal errors -----
    <reservations@velvet-bellevue.com>
    (reason: 553 you must authentication)

    ----- Transcript of session follows -----
    ... while talking to mail.1degree.com.:
    >>> MAIL From:<reservations@velvet-bellevue.com> SIZE=5652
    <<< 553 you must authentication
    501 5.6.0 Data format error


    Return-Path: <reservations@velvet-bellevue.com>
    Received: from yang.interlogy.com (localhost [127.0.0.1])
    by yang.interlogy.com (8.14.3/8.14.3/Debian-5+lenny1) with ESMTP id oA40AXfO025548
    for <reservations@velvet-bellevue.com>; Wed, 3 Nov 2010 20:10:34 -0400
    Received: (from jotform@localhost)
    by yang.interlogy.com (8.14.3/8.14.3/Submit) id oA40AXaO025545;
    Wed, 3 Nov 2010 20:10:33 -0400
    X-Authentication-Warning: yang.interlogy.com: jotform set sender to reservations@velvet-bellevue.com using -f
    To: reservations@velvet-bellevue.com
    Date: Wed, 3 Nov 2010 20:10:33 -0400
    From: reservations@velvet-bellevue.com
    Reply-to: reservations@velvet-bellevue.com
    Subject: (TEST) New submission: {form_title}
    Message-ID: <77f8b5dab32cfc37ae814697279876b5@www.jotform.com>
    X-Priority: 3
    X-Mailer: PHPMailer Lite 5.1 (phpmailer.codeworxtech.com)
    MIME-Version: 1.0
    Content-Transfer-Encoding: 8bit
    Content-Type: text/html; charset="utf-8"

  • Profile Image
    aytekin
    Answered on November 04, 2010 at 11:10 AM

    If you are not receiving the emails how did you get this email header?