What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Missing Submissions - For Conference Registration

    Asked by ncaaksullivan on June 07, 2016 at 10:13 AM

    We have identified several submissions that have inexplicably disappeared from the form submissions.  The ones we have found so far, were submitted on May 17, 2016 (for example the full name of one of the missing submissions is Vince Otoupal).  We have the emails that show the submissions were made but these submissions cannot be found when we view the form submissions.  Please review and explain why these were removed. 

    Page URL:
    https://www.jotform.com//?formID=60134670402141

    missing submissions
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    JotForm Support

    Answered by Welvin on June 07, 2016 at 11:24 AM

    We've fixed the glitch that is causing this issue. Please check again and let us know if there are still missing submissions.