URL Link - What is the current situation?

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    Asked on March 19, 2012 at 06:27 AM


    A while back JotForm was shut down temporarily and you emailed us to say the European users could simple ammend a JotForm URL by adding 'EU' (I can't remember where).

    Anyway, just no I clicked on the 'Embed' button to get the JotForm URL for a new form. The URL that was already displayed in the box was a .com and did not have any 'eu' part.

    So, to futureproof my URL links what is the best format for me to use now?

    Thanks for your help


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    Answered on March 19, 2012 at 06:42 AM


    Both domains are interchangable and should work much the same.

    We will monitor this possible of a replication issue on jotformeu.com to see if any other users are reporting similar problem (which I dAon't really see any other reports of at the moment).

    I suggest you use jotform.com.

    And thanks for your support, the suspension on jotform.com has indeed finally been lifted, it will just take a time for the DNS change to be reflected globally. 

    Thank you!