- TreehouseStickersAsked on June 07, 2016 at 09:57 PM
- JotForm Supportashwin_dAnswered on June 07, 2016 at 10:43 PM
Upon checking your email address firstname.lastname@example.org, I found that it ended up in our ounce list for following reasons:
email@example.com is IN
the bounce list
Reason(s) : smtp; 550-5.7.1 Unauthenticated email from mail.ru is NOT
I have now removed your email address from our bounce list and it should work fine now. I would suggest you to please test your form again and get ack to us if you still do not receive submission emails.