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    Email notifications not working.

    Asked by TreehouseStickers on June 07, 2016 at 09:57 PM
    email notifications email
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    JotForm Support

    Answered by ashwin_d on June 07, 2016 at 10:43 PM

    Hello,

    Upon checking your email address treehousestickers@gmail.com, I found that it ended up in our ounce list for following reasons:

    Result: 

    treehousestickers@gmail.com is IN 

     the bounce list 

    Reason(s) : smtp; 550-5.7.1 Unauthenticated email from mail.ru is NOT

    I have now removed your email address from our bounce list and it should work fine now. I would suggest you to please test your form again and get ack to us if you still do not receive submission emails.

    Thank you!