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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Reset Password

    Asked by info@elitetalentagency.xxx on March 19, 2012 at 09:38 AM

    I am unable to access my account. I've tried to reset the password via the link, but I am not receiving the email to change it. Is there another way to access my account and change the password? My email is info@vipfitnessgym.com. The user name is vipfitness.

    Page URL:

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    Answered by moonzkie on March 19, 2012 at 09:43 AM


    I have checked you account and it is registered to a different email address: i**o@vi***tness.com

    You can use Forgot Password button at www.jotform.com and on the bottom right of the page:

    Step 1:

    Steps 2 and 3:

    Step 4: Check your email

    For security reasons I can't provide more information. Thank you and I hope this helps.

  • Profile Image

    Answered by pinoytech on March 19, 2012 at 09:49 AM


    In addition to moonzkie's reply, the email address (info@vipfitnessgym.com) that you give to us is not connected to the form that being used on your website.

    If you need further assistance, feel free to contact us anytime.

    Thank you for using JotForm.