What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My first form got disabled

    Asked by leandromonma on June 08, 2016 at 10:13 AM



    I´m trying to make a form but it got disabled (form not found) just after I included a conditional "password".


    Can you help me to get this form available again?



    Page URL:

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    JotForm Support

    Answered by Jan on June 08, 2016 at 12:00 PM

    Your account was suspended automatically by our phishing tool. You are not allowed to collect passwords here in JotForm. This violates our terms of use. Actually, the word "password" in a form will trigger the phishing tool to suspend the user's account. 

    I removed the password field in your form so that I can re-activate your account. Please try to log out and log back in to verify the changes.

    If you have any questions, let us know. Thank you.