What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I receive messages?

    Asked by Riham_Hamzawi on June 08, 2016 at 10:17 AM

    Dear Sirs,


    I'm using your useful Jotform plugin but I have a problem.


    I would like to receive those messages coming from form subscriptions in my email account, but I'm not able to.


    How can I do?


    Thank you so much for your precious help.


    Best regards




  • Profile Image
    JotForm Support

    Answered by david on June 08, 2016 at 11:43 AM

    Your current email notification only has one line of text:

    Update your notification to include for fields:

    Or add a new notification to include all form fields: