Form Freezes on Submission

  • RGEMPL
    Asked on June 8, 2016 at 1:52 PM

    My Employment application worked  fine and then it stopped. When I try to submit the form it says:

    Form Freezes on Submission Image 1 Screenshot 20Incomplete Values
    There are incomplete fields in your submission: is required Please go back and fix the problem(s)
    ---------
     
    When I try to go back, the page freezes and all the info is lost. I have done this several times and all of the info was in fact completed so it should have sent it successfully. I have attached a screen shot of it saying 'incomplete values'
     
     
    Why is this freezing up and how do I fix it?
    Jotform Thread 856326 Screenshot
  • victor
    Replied on June 8, 2016 at 3:50 PM

    I have just reviewed and was able to replicate the same problem you are indicating. When analyzing further the form I noticed that you had the mobile responsive widget and this was required.

    Form Freezes on Submission Image 1 Screenshot 20

    When you remove the require option from the widget, I was able to submit correctly.

    Please let us know if this helps.