What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Form Freezes on SubmissionAsked by RGEMPL on June 08, 2016 at 01:52 PM
My Employment application worked fine and then it stopped. When I try to submit the form it says:Incomplete ValuesThere are incomplete fields in your submission: is requiredPlease go back and fix the problem(s)---------When I try to go back, the page freezes and all the info is lost. I have done this several times and all of the info was in fact completed so it should have sent it successfully. I have attached a screen shot of it saying 'incomplete values'Why is this freezing up and how do I fix it?
I have just reviewed and was able to replicate the same problem you are indicating. When analyzing further the form I noticed that you had the mobile responsive widget and this was required.
When you remove the require option from the widget, I was able to submit correctly.
Please let us know if this helps.