What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    BlueSnap Invoice paid and JotForm Gold not activated...

    Asked by Guilherme Matos  on June 08, 2016 at 03:12 PM


    I paid on February the update for JotForm 2Year Gold for the account hold on the e-mail ensino.posfaeufmg@gmail.com, but so far the account was not updated. Could you check how to proceed to activate the service?

    The payment was done by Proforma invoice BlueSnap # 47682463 per wire transfer.




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    Answered by victor on June 08, 2016 at 05:49 PM

    It seems that you created a duplicated thread. Please refer to your previous thread which will be answered shortly by one of our support team.