What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I'm not receiving notification form with test email

    Asked by Lathea on June 08, 2016 at 05:59 PM


    I'm not receiving notification anymore when user completes form.

    I cloned a form and test email, however, I did not receive the test. So, I decided to complete a form on our website, but didn't receive notification.

    Page URL:

  • Profile Image

    Answered by victor on June 08, 2016 at 08:27 PM

    It seems that you created a duplicated thread. Please review your previous thread that was already answered by my colleague.