What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form is very slow to fill out.

    Asked by premierdepogrl on June 09, 2016 at 10:04 AM
    I also emailed yesterday indicating the form was very slow to fill out and
    someone replied saying he did not experience that. My reporter indicated
    again it's delayed for her to input her info and I tried it myself and
    found the same exact issue: delays when inputting responses. We work in a
    very time-sensitive industry and these delays are wreaking havoc. Please
  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 09, 2016 at 10:13 AM

    Hello premierdepogrl,

    I'm sorry for the trouble caused to you.

    I did test your form and I am ale to replicate the issue you are having. When I input in one form field and move to next field, it seems slow and takes time to get focus on next text box. 

    It seems you have enabled "Continue Forms Later" preferences setting and that seems to be causing this issue. Please check the screenshot below:

    Please be noted that you have 182 field in form and the "Continue Forms Later" feature saves the input data of form fields every few seconds in browser cookie. That is the reason why it takes time everytime you move between form fields. I would suggest you to please disable the "Continue Forms Later" setting of your form and that should solve your problem.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by premierdepogrl on June 09, 2016 at 11:45 AM
    Thanks! Will do! Much appreciated!
    Roberta-Anne Schmitt
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