Did my payment go through, how can I view my invoice?

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    Asked on June 09, 2016 at 10:59 AM

    I put in my credit card information to update to bronze.  However, it never went out of processing.  Did the payment go through?  How do I know? Do I get a email confirmation?  I don't want to run it again without knowing.

    Thank you,

    Brandon Walker


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    Answered on June 09, 2016 at 12:37 PM

    I checked your account and it currently shows as Bronze.  The payment did indeed go through. 

    To view your invoice, please follow this guide:

    1. Click on the icon found on the upper right part of the screen on most of the JotForm pages.

    2. Click Account

    3. Select Billing

    4. Click Invoices

    You can then click View to view your invoices.