What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm trying to login but the page won't load after I put my username and password

    Asked by Alisha Patel  on June 09, 2016 at 11:54 AM

    I am trying to log in but it will not even load after i put in my username and password. it just sits there. can you please help?

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    JotForm Support

    Answered by Welvin on June 09, 2016 at 01:58 PM

    It seems like you haven't created an account yet. I looked up your email address and the IP Address and I can only find a guest account. Please register first at https://www.jotform.com/signup/

    If you already had an account with us, please let us know your username so we can check it. When logging in, make sure to enter your username and password instead of the email.