Form NOT set to reject multiple replies but it IS rejecting them

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    Asked on June 09, 2016 at 03:10 PM

    Our contact form that we've had for years with no changes is rejecting multiple submissions. I also had trouble with your site not loading when I first tried. I hope jot forms are ok!

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    Answered on June 09, 2016 at 05:21 PM

    If I understood you correctly your users are not able to submit your form more that once. I have tested your form and I was able to submit it twice with same data. Both times I got redirected to Thank You page. 

    Also when is checked your form I did not found any limits. Considering that I was not able to replicate mentioned issue, probably it was temporarily issue. 

    In case that your form is embedded, please provide us URL of your webpage, so that we can test your form there. 

    If you have issues with some other form, please provide us ID of that form. Also if possible provide us a screenshot of error message that is shown when your users try to submit your form. 

    Let us know if you need further assistance.