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  • Profile Image

    Submission data showing blank aftering editing submission

    Asked by scwsdao on June 09, 2016 at 03:36 PM

    I had an issue with field disappearing after I edited the submission. This is still happening. I just received an entry from a Carolyn Wood. When I went into edit the hidden field for rider number after I clicked submit her first name and her class selections have disappeared. 

    This keeps happening to me...

    I have left the submission as is right now. But I also had the same issue with Jennifer Grahams submission and I left that one too.

    Can someone please let me know why this is happening?  I have never had this issue before and we have used Jotform many times for our shows registrations as well as other accounts and other forms.

    Thank you,


    Jennifer Postma

    SCWSDAO

    Page URL:
    https://form.jotform.com/61506613619253

    JotForm name hidden first name
  • Profile Image
    JotForm Support

    Answered by david on June 09, 2016 at 06:04 PM

    I will forward this to our developers to have a look.  This should have been fixed already, however, it seems as though a few users are still reporting that is is occurring. 

  • Profile Image
    Chief Technology Officer

    Answered by eee on June 14, 2016 at 04:18 AM

    Hey Jennifer,

    We have solved all these problems,

    Thank you for your patience,

    Kindest Regards,

    - Ertugrul.