What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    a chat box popped up, and now it has disappeared, where did it go?

    Asked by bc2010 on March 19, 2012 at 05:45 PM
    chat
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    JotForm Support

    Answered by NeilVicente on March 19, 2012 at 05:59 PM

    The support chat box appears only when it is enabled by our support team. It is our prerogative to enable or disable it, because sadly, we have limited manpower to provide assistance to all users.

    If there's anything you wish to ask, feel free to post your questions in the support forum instead.

    Thank you!

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    Answered by sagar  on November 13, 2015 at 03:10 AM

    hi