What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I do not receive an email to reset password

    Asked by Marcos Lopes  on June 09, 2016 at 07:35 PM

    I do not receive an email to reset password

     

     

    reset password email not receive receive bounce
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    JotForm Support

    Answered by jonathan on June 09, 2016 at 08:18 PM

    Can you please retry again. Use the "Forgot Password" link in the login page https://www.jotform.com/login

    I found your email bounce listed the reason email was not able to get through. I have fixed now and removed the blocked email.

    Try reset your password again, the email instruction should be there.

    Let us know if issue remains.