Queries regarding uploads -

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    Alice 
    Asked on June 10, 2016 at 05:23 AM

    When a client fills in form returning, lets say a gig of data (1GB) . can this be accessed and deleted freeing up that gig of space . or would it not be revesable - are we able to free up space

     

  • Profile Image
    Carina
    Answered on June 10, 2016 at 06:32 AM

    You can integrate your form with one of the Storage apps, so that the uploaded files are sent there:

    http://apps.jotform.com/category/file_sharing_and_storage 

    Then you can add the app Auto Delete Submissions, that immediately deletes submissions as soon as they arrive:

    http://apps.jotform.com/app/auto_delete_submissions 

     This app should be used with care, as once a submission is deleted it is not possible to recover it, as we do not save any copy of them.

    You can also manually free up space, by deleting the submission:

     

    Some important notes on your question:

    Please see the upload space of each plan. Free accounts can only have 100MB:

    https://www.jotform.com/pricing 

    Another situation is that regardless of the selected plan, the maximum file size uploaded is 1GB.

    Let us know if we can assist you further.