My clients are writing me to tell me that there payments are not going through my paypal link.

  • Texasetiquette
    Asked on June 10, 2016 at 10:24 AM

    I've checked with paypal and on their side, they are good. The problem that is encountered is. 

    "We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at www.paypal.com."

    Paypal says it is in your court. Help! 

  • Elton Support Team Lead
    Replied on June 10, 2016 at 11:19 AM

    You have supplied wrong information on your Paypal payment field. You have to enter your Paypal Email on the Paypal Account when you open the Paypal Payment Wizard.

    My clients are writing me to tell me that there payments are not going through my paypal link Screenshot 20

    If you need further assistance, let us know.