What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problems with uploading document

    Asked by Danamorrisonphotography on June 10, 2016 at 02:33 PM

    I would like to upload a form from my documents and it wont let me.   it shows edit field and upload and it wont open my documents

    document and open shows let
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    JotForm Support

    Answered by BJoanna on June 10, 2016 at 03:31 PM

    Are you trying to upload some document to your form and you are unable to do it? Which type of document are you trying to upload? Maybe file extension that your are trying to upload is not allowed or maybe file is to large. Inside of this guides you can find more about allowed file types and how to change the upload size limit of file upload field:

    http://www.jotform.com/help/29-Upload-Field-Allowed-File-Types 

    https://www.jotform.com/help/33-Changing-the-upload-size-limit 

    If I did not understood you correctly, please explain in more details what you are truing to achieve. Also provide us ID of your form.

    Let us know if you need further assistance.