JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How come mobile users cannot access form on Facebook page?Asked by JustStitchinAround on June 10, 2016 at 03:03 PM
I have added my form to my page on facebook but people that are mobile cannot access it, can you please tell me why?
Unfortunately, Facebook does not support Tabs on the mobile website.
What you can try is adding a direct form link as a Contact Us button on your Facebook page.
Alternatively, this is possible to embed the form with a 'Static HTML: iframe tabs' Tab App:
They provide a special Tab link for mobile devices.
Then, you can also use that mobile Tab link as the Contact Us button link.
If you need any further assistance, please let us know.