My form is disabled... why?

  • Profile Image
    mannylopez320
    Asked on June 11, 2016 at 12:01 PM

    Here's the link to my form: https://form.jotform.com/61616786716163

    All I get when I go to the link is 

    "Form not found

    Form is disabled"

    Username: mannylopez320

     

     

  • Profile Image
    ashwin_d
    Answered on June 11, 2016 at 02:16 PM

    Hello mannylopez320,

    I did check your form and it seems to work as expected. I was also able to submit your form successfully. Please check the screenshot below:

     

    I would suggest you to please test your form again get back to us if the issue persists. 

    I did check your form and found that you have fields which is asking your users to input their credit card details. Please be noted that you should not ask credit card information from your users. If you need to process payments, please use one of our integrated payment tools.

    We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities. It's just a matter of time and our anti-phishing filter will disable your form and suspend your account.

    I have gone ahead and deleted the credit card related fields from your form. Kindly refrain from creating form with email/password, login/password or credit card details.

    Thank you!