What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I lost my username and password

    Asked by Jeremy Horning on June 11, 2016 at 01:42 PM

    Im trying to log in to make some changes to the form but i cant remember my info.

    Page URL:
    www.urban-sheds.com

    and Make in cant remember
  • Profile Image
    JotForm Support

    Answered by Kevin_G on June 11, 2016 at 03:09 PM

    I found an account related to your email address, the username is jertah.

    You may follow these steps and you should receive an email with the instructions to restore your password. 

    First on the login page click on the link "Forgot password?"

    Then enter either your email address or your username and you should receive an email with the reset instructions: 

    The email will be sent to the email address related to your account. 

    Hope this helps.