What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Quiz App: Why it is marking the answers as incorrect even when correct answers are selected?

    Asked by TrainingRequest on June 11, 2016 at 03:53 PM
    I did notice that the quiz will mark check box questions incorrect if the check boxes werent selected in the proper order. Is there any way to change this so the answer will be marked correct as long as the correct check boxes are selected?
  • Profile Image
    JotForm Support

    Answered by Kevin_G on June 11, 2016 at 03:59 PM

    I have tested the quiz app and I can see that does not matter the order you answer a question, if answers are correct then the question will be marked as correct as well. 

    Could you please provide us an example in your form that is not marked the options as correct? 


    We will be glad to check the question and find why it is not being marked as correct.  


  • Profile Image

    Answered by TrainingRequest on June 12, 2016 at 12:30 AM

    I noticed this error in questions 4, 6, 9 & 12 in my JotForm. These are coincidentally all the Check Box questions in the form.

  • Profile Image
    JotForm Support

    Answered by Kevin_G on June 12, 2016 at 02:04 AM

    I have cloned your form and I was unable to replicate the same issue than you, for example, here are the correct answers I have set in my cloned form: 


    It is showing me the correct result even when I have filled the questions in different order: 

    I'm not sure what are you referring with order, in the order questions are answered? Or are you referring to the order as answers are selected? 

    Please try my cloned form, it should show you the results on the thank you page.