What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What does it mean when you disable a form

    Asked by rjmadsen13 on June 11, 2016 at 06:46 PM
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    JotForm Support

    Answered by Kevin_G on June 11, 2016 at 11:43 PM

    The form can be disabled because of phishing, it means that the owner is asking there for info that is not allowed at JotForm, then our anti-phishing systems detects this and proceed with disabling the form and suspending the account, here is the link to our terms where you will find what is not allowed to ask at JotForm: http://www.jotform.com/terms/ 

    Also, may be that you are trying to load another form, a for that does not belong to you, then maybe the user disabled that form since he does not need it anymore, then if this is the case you will need to contact the owner and ask to enable the form again. 

    I have checked your account and noticed it is currently active, if you have another account that has been disabled, please do let us know and we will be glad to check why it was disabled.